RAC Member Support
Your questions answered
Redeeming your RAC Member Benefits has been designed to be as straightforward as possible, so hopefully on this page you'll find answers to any of your questions.
However, if you do have a specific membership enquiry, please contact our RAC Customer Services team on 0844 891 3111*.
We also welcome your comments and feedback on the range of RAC Member Benefits. Please use our online form to send us your thoughts, or any queries you have.
How do I redeem my RAC Member Benefits offer?
Click on the link now
Click on the link to the 3rd party website and your discount will be automatically applied or you’ll need to enter the promotional code which can be found in the ‘Redeem’ box.
Call us now
Dial the number on the ‘Redeem’ link and quote the relevant promotional code.
Print your voucher now
Take it with you together with your RAC Membership Card.
How can I make great savings with bundled rewards?
Click on the link to find out how you can save with our rewards: Download pdf
Who can I contact for assistance?
If you have any questions regarding offers, or are experiencing any technical problems with the site, please contact us via the contact us form.
If you are experiencing problems logging onto the site, please provide us with as much detail as possible so that we can help resolve the issue as soon as possible.
If you are able to tell us which web browser you are using (e.g. Internet Explorer 6, Internet Explorer 7, Firefox, Safari) that will be a great help in resolving any problems.
Am I eligible to benefit from RAC Member Benefits if my membership has been acquired via a 3rd party?
Third parties (such as Club Toyota, Barclays, Halifax, HBOS or M&S) who offer RAC Membership are unfortunately not entitled to use the benefits at the moment. RAC Member Benefits are a benefit of being a direct member with RAC.
* Calls may be monitored or recorded.